At MOOUP, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share data.
1. Information We Collect
Personal Information: Name, email, phone number, address, payment details.
Usage Data: App usage, device information, IP address, location data (for delivery purposes).
Cookies and Tracking: To improve our service and personalize your experience.
2. How We Use Your Information
We use your data to:
Process and fulfill orders.
Communicate with you about orders, promotions, and updates.
Improve our app, services, and user experience.
Comply with legal obligations.
3. Sharing Your Information
We may share your information with:
Restaurants and delivery partners for order fulfillment.
Payment processors for transactions.
Legal authorities if required by law.
We do not sell your personal data to third parties.
4. Data Security
We implement reasonable technical and administrative measures to protect your data. However, no system is completely secure.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access or correct your personal data.
Delete your account.
Opt-out of promotional communications.
6. Retention
We retain your data as long as necessary to provide services and comply with legal obligations.
7. Children’s Privacy
MOOUP does not knowingly collect data from children under 13 (or applicable age in your country). If you believe we have, please contact us to remove the information.
8. Changes to Privacy Policy
We may update this policy from time to time. Updates will be posted on the app or website with the effective date.
9. Contact Us
If you have questions or concerns about your privacy, please contact us:
Email: contact@mooup.ma
Address: Morocco, oujda